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Managing Users

User management is essential for organizing your educational environment. This guide covers creating, editing, and managing all types of users in PragmaTeach.

Accessing User Management​

  1. Navigate to Users in the sidebar
  2. You'll see the User Management screen
Administrator Access

User management features are only available to administrators.

User Roles​

PragmaTeach supports four user roles:

RoleAccess LevelTypical Use
Student 🎓Access assigned courses, complete lessonsLearners
Teacher 👩‍🏫Create courses, manage students, view metricsEducators
Admin 👔Full access including user and school managementAdministrators
Relative 👨‍👩‍👧View linked student's progressParents/Guardians

Adding Users​

Individual User Creation​

  1. Click Add User button

  2. Fill in user details:

    • Name - Full name
    • Email - Valid email address
    • Role - Select user role
    • Group - Optionally assign to a group

  3. Click Create

The user will receive:

  • Email with login credentials
  • Welcome message
  • Instructions to set password

Bulk User Creation​

Add multiple users at once:

  1. Click Add User button

  2. Select Bulk Create tab

  3. Choose input method:

    • Paste List - Copy/paste names and emails
    • Upload CSV - Upload a spreadsheet

  4. Configure:

    • Default role for all users
    • Default group assignment

  5. Review and confirm

CSV Format:

name,email
John Smith,john.smith@school.edu
Jane Doe,jane.doe@school.edu

Managing Existing Users​

Finding Users​

Use the filters to find users:

FilterOptions
SearchBy name or email
RoleStudent, Teacher, Admin, Relative
GroupSelect a specific group

User Details Panel​

Click on any user to see:

  • Profile information
  • Assigned groups
  • Course access
  • Activity history
  • Related users (for relatives)

Editing User Information​

  1. Click on a user

  2. Click Edit in the details panel

  3. Modify:

    • Name
    • Email
    • Role
    • Group assignments

  4. Click Save

Changing User Role​

Role Change Impact

Changing a user's role affects their access permissions immediately.

  1. Select the user
  2. Click Edit
  3. Change the role dropdown
  4. Confirm the change

Deleting Users​

Permanent Action

Deleting a user removes all their data including progress and history.

  1. Select the user
  2. Click Delete User
  3. Confirm deletion in the dialog

User Verification Status​

Users can be in different verification states:

StatusIconMeaning
Verified🟢 ✓Email verified, can log in
Pending🟡 ○Created but not yet verified

Resending Verification​

If a user didn't receive their email:

  1. Find the user
  2. Click Resend Verification
  3. New email is sent

Managing Student Progress​

Viewing Student Performance​

From user details, see:

  • Courses enrolled
  • Lessons completed
  • Exercise scores
  • Time spent learning
  • Last activity

Using the AI Assistant​

Ask questions about specific students:

"How is Maria Garcia performing in Math 7?"
"Which students haven't completed any lessons this week?"

Relative Accounts​

What Are Relatives?​

Relative accounts allow parents or guardians to:

  • View linked student's progress
  • Access reports
  • Stay informed about learning

Creating Relative Accounts​

  1. Create a new user with Relative role
  2. Link to a student:
    • Open the relative's details
    • Click Link Student
    • Select the student(s)

Relationship Types​

TypeDescription
ParentMother, Father
GuardianLegal guardian
SiblingBrother, Sister

Best Practices​

User Creation​

DoDon't
✅ Use valid email addresses❌ Create placeholder emails
✅ Assign to groups immediately❌ Leave users ungrouped
✅ Use full, correct names❌ Abbreviate names
✅ Verify role assignments❌ Give excessive permissions

Account Security​

DoDon't
✅ Encourage password resets❌ Share login credentials
✅ Regularly review user list❌ Keep inactive accounts
✅ Use appropriate roles❌ Make everyone admin

Organization​

DoDon't
✅ Organize users in groups❌ Have all users ungrouped
✅ Update when students change classes❌ Keep outdated assignments
✅ Remove graduated/left students❌ Accumulate inactive users

Troubleshooting​

User Can't Log In​

Check:

  1. ✅ Email is correct (no typos)
  2. ✅ Account is verified
  3. ✅ Password has been set
  4. ✅ Account is not deactivated

Solution: Send password reset email

User Doesn't See Courses​

Check:

  1. ✅ User is in a group
  2. ✅ Group is assigned to the course
  3. ✅ Course is activated
  4. ✅ User has the correct role

Duplicate User Created​

If you accidentally created a duplicate:

  1. Check which account has activity/progress
  2. Delete the account without activity
  3. Inform the user which account to use

Next Steps​